Our services portfolio comprises:
Silverlake offers consulting and delivery expertise for end-to-end systems integration and custom application development. The services incorporate all the necessary management, planning and execution activities to drive banking transformation through information, operations and technology innovations while reducing overall costs.
This includes multi-delivery options, integration of new and emerging technologies, and leveraging open standards such as web services.
Our end-to-end implementation services include:
- Project Management
- Requirements Definitions
- Software
Customization
- Life-cycle Testing
- Data Conversion
- Hardware Requirements Assessment & Environment Setup
- Training for Bank's Trainers & End Users
- Migration & Rollout
- Pilot Implementation
- Post Implementation Support
Our Program Management Services framework is designed to support and manage multiple related projects as a whole to achieve common strategic business goals. Silverlake has a team of highly experienced project managers who have successfully managed large-scale implementation and transformation
programs
in Asia. The team understands the diverse Asian cultural environment and is sensitive to the varied historical background, different values, religions and customs.
Silverlake provides:
- 24 x 7 Customer Support Services ¡ª Recovery services provided to support production defects. Silverlake provides round-the-clock availability of skilled resources for production system recovery.
- Customer Specific Release Services ¡ª Services provided at the bank's request in relation to the software supplied and implemented by Silverlake to ensure that the production system continues to meet the business requirement.
Silverlake assigns resources with the required skills and experience to plan, manage and deliver the functional requirements, to leverage and enhance our banking solution in
realizing
the bank's strategic business initiatives. These services include:
- Functional and technical requirements study
- Software
customization
, modifications and integration to existing and new systems based on the functional requirements specified during requirements study
- Technical and deployment support
- Project management
Silverlake leverages a distinctive combination of industry expertise, technical depth and differentiated services to deliver the benefits of world-class management consulting to our clients. In Core Banking Transformation, for instance, we assist our clients by providing strategic technology planning and analysis, business process reengineering and we work very specifically to find opportunities for competitive advantage.
Silverlake's Outsourcing Services provide a foundation for continuous strategic change through a flexible, outsourced delivery model and consulting expertise. We operate the banks' business processes, applications and infrastructure, to enable them to focus on their core strengths and pursue new opportunities.
Silverlake markets, implements and maintains tools for software change and deployment controls, hot-site data mirroring and application recovery, reports management and distribution, security management.
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